Engraving is a different discipline, and the tool should know it
Engraved products cannot print a photograph. They need single-weight line art, a minimum stroke width the machine can actually cut, and a preview that reads as metal rather than as ink. Customei constrains the tools to what the process can produce.
Engrave a pendant, right here
Type an inscription, change the material, adjust depth. The preview shades as metal, not as print.
An engraving file is a single-colour path job, so the demo is deliberately the file itself: material swatch, two inscription lines, nothing that the laser cannot cut.
What matters for jewellery & engraving
Only the capabilities that apply.
A feature list scoped to this category, because a camera cut-out means nothing on a cushion.
- Text and line art only
- Photo uploads are disabled for engraved products, so a customer cannot order something the machine cannot cut.
- Minimum stroke enforcement
- Type below the machine's minimum weight is rejected at the field, with a live warning.
- Material preview
- Brushed steel, polished gold, rose gold, walnut, each with its own shading and gloss pass.
- Depth simulation
- Shallow, standard and deep engraving rendered with different shadow strength.
- Both faces
- Front and reverse as separate mockup frames, for a date on the back.
Template gallery
- Output
- Vector paths (SVG / PDF), single weight
- Minimum stroke
- Configured per material; enforced at the field
- Depth
- Shallow · standard · deep, passed to production
- Rasters
- Not accepted for engraved products
- Faces
- Front and reverse as separate assets
Machine minimums by material: https://docs.customei.com/print-files.
Fulfilment notes
- Vector output means no raster-to-path conversion step on the production side.
- Material and depth travel with the file, so one queue can mix finishes safely.
- Character limits are enforced against the physical inscription area, not a guess.
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