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Pricing · transparent by default

Pay only for
what actually
sells.

Three plans that share one sliding per-item fee — it drops from $1 to $0.10as you sell more. Every plan ships with a 14-day trial. Nothing hidden, nothing metered by mystery, nothing “enterprise-only” that isn't already on this page.

Maker

$19
per month · base

For new print shops finding their feet.

  • Up to 50 customizable products
  • 3 design templates
  • All ten field types
  • Star maps, string art, crosswords, interactive maps
  • Standard print exports
  • Email support (48h)
Start with Maker
Most chosen

Studio

$49
per month · base

Most-chosen. Everything to scale.

  • Unlimited customizable products & templates
  • Advanced conditional visibility logic
  • AI Product Lab
  • 300dpi print-ready Lambda exports
  • Custom brand fonts & kits
  • Content-hashed CDN bundles
  • Priority support (12h)
Start with Studio

Atelier

$149
per month · base

For Shopify Plus and high volume.

  • Everything in Studio
  • Shopify Plus Cart Transform engine
  • Public GraphQL API & webhooks
  • Dedicated success engineer
  • Same-day support
  • Custom DPA & security review
Talk to us

Prices in USD · 14-day trial on every plan · Cancel anytime

Cost calculator

How much will you actually pay?

Or pick a preset

One item = one unique personalized file. Five different personalizations in an order count as five; the same one ×5 counts as one.

Recommended for your volume

Studio

base $49

Where most merchants land — unlimited products plus the AI Lab.

Base plan$49
+ Usage fee$300
Total / mo$349
Start with Studio
Maker
base $19
$319
/ mo
Atelier
base $149
$449
/ mo
See how the per-item fee is calculatedsame on every plan
First 100 items· $1 each
100 × $1=$100
Next 900 items (101 – 1,000)· $0.50 each
400 × $0.50=$200
Next 9,000 items (1,001 – 10,000)· $0.25 each
0 × $0.25=$0
Every item after 10,000· $0.10 each
0 × $0.10=$0
Per-item fee subtotal$300

Monthly billing is capped at $10,000 · 20,000+ items/mo opens a custom plan

A — Feature comparison

Just the differences.

Every plan rides the same sliding per-item fee — what changes is the feature set each one unlocks. Below is only what differs; the shared baseline is listed under the table.

Feature
Maker
$19 / mo base
Studio
$49 / mo · featured
Atelier
$149 / mo base
Products & templates
Customizable products
50
Unlimited
Unlimited
Design templates
3
Unlimited
Unlimited
Option sets per product
1
Unlimited
Unlimited
Canvas studio
Conditional visibility logic
—
Upload custom brand fonts
—
AI Product Lab
—
Commerce & output
300dpi print-ready Lambda exports
—
Direct fulfilment-partner delivery (S3 / API)
—
Cart Transform on Shopify Plus
—
—
Public GraphQL API & webhooks
—
—
Support
Support channel
48h email
12h priority
Same day
Onboarding call
—
Dedicated success engineer
—
—

In every plan: PixiJS canvas editor with history · all ten live-conditional field types · all four specialty generators (star maps, string art, crosswords, maps) · warp-mesh mockups · storefront theme block · fee-variant pricing · brand asset library · analytics · Customily migration · GDPR-ready EU data residency.

More than 20,000 personalized items a month? We open a custom plan on top of Atelier — volume-based pricing, a dedicated success engineer, optional self-hosting.

Talk to sales

B — Pricing questions

Things people ask about the bill.

Something we missed? Write hello@customei.app and a real human answers within the hour.

What exactly counts as a personalized item?
We charge per Customei item sold, not per order. One personalized item equals one unique personalized file generated. So if a single order contains five different personalized products, that’s five fees. If an order contains one personalized product with quantity five, that’s only one fee — the same file is reused. Line items that aren’t modified by a Customei option set, generator, or template don’t count at all.
So why are there three plans if the per-item fee is the same?
The plans differ in features, not usage pricing. Maker is the entry point (50 products, brand library, onboarding). Studio unlocks the AI Product Lab, conditional visibility, 300dpi exports, custom fonts, and priority support. Atelier adds the Shopify Plus Cart Transform engine, a public API, and a dedicated success engineer. Every plan rides the same sliding per-item fee.
Is there a cap on how much I can be billed?
Yes. Total monthly billing is capped at $10,000 (base plus usage combined). If you hit the cap we stop charging for the month and a human from our team reaches out to agree on a custom arrangement before the next cycle.
Do you offer annual billing or a discount?
Pay the base plan annually and we take two months off — effectively a sixteen-percent discount on the base fee. The sliding per-item fees are always billed monthly at the same rates.
Is there a free trial?
Yes — every plan includes a 14-day free trial. No credit card needed. You can install, build, and publish; nothing charges until day fifteen, and cancelling before then is one click in the Shopify admin.

Get started

Pick a plan.
Make it yours.

Install Customei in one click and start personalizing today. Every plan includes a 14-day trial — no card, cancel anytime.

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