Pricing · transparent by default

Pay only for what actually sells.

A base plan, plus a small fee on each item you personalize, from $0.80 down to $0.10 as you sell more.

Product customization plans

MakerFor stores that sell on options like sizes and engraving, with one artwork template.$19/ mo
Per-item fee from $0.10
Coming soon
14-day free trial · cancel anytime
- Unlimited option sets
- Conditional show / hide rules
- 1 design template
- Live preview on your storefront
- Print-ready file export
- Customer uploads up to 10 MB
- 500 AI-agent calls per cycle
- Email support
StudioPopularFor stores running a real catalogue of personalized artwork.$49/ mo
Per-item fee from $0.10
Coming soon
14-day free trial · cancel anytime
Everything in Maker, plus
- Price add-ons on any option
- Unlimited design templates
- All 10 generative layers, from QR to star maps
- Product mockups with surface warp
- PSD import up to 300 MB
- Custom font uploads
- Bring your own AI provider key
- Customer uploads up to 50 MB
- 5,000 AI-agent calls per cycle
- Priority live chat support
AtelierFor high-volume stores with production-grade output and outside integrations.$149/ mo
Per-item fee from $0.10
Coming soon
Cancel anytime
Everything in Studio, plus
- PSD import with no file size limit
- Every print format, CMYK & 600 DPI
- Multi-placement prints & clip masks
- Unlimited languages & outbound webhooks
- Customer uploads up to 200 MB
- 50,000 AI-agent calls per cycle
- Dedicated onboarding & priority support
EnterpriseFor operations that have outgrown the top self-serve tier. Tell us what you are running and we will work out the arrangement.Custom
Talk to us
No commitment to talk
Everything in Atelier, plus terms built around your volume.

Maker

$19/ mo

Coming soon

14-day free trial · cancel anytime

For stores that sell on options like sizes and engraving, with one artwork template.

Per-item fee from $0.10

Unlimited option sets
Conditional show / hide rules
1 design template
Live preview on your storefront
Print-ready file export
Customer uploads up to 10 MB
500 AI-agent calls per cycle
Email support

Studio

Popular

$49/ mo

Coming soon

14-day free trial · cancel anytime

For stores running a real catalogue of personalized artwork.

Per-item fee from $0.10

Everything in Maker, plus

Price add-ons on any option
Unlimited design templates
All 10 generative layers, from QR to star maps
Product mockups with surface warp
PSD import up to 300 MB
Custom font uploads
Bring your own AI provider key
Customer uploads up to 50 MB
5,000 AI-agent calls per cycle
Priority live chat support

Atelier

$149/ mo

Coming soon

Cancel anytime

For high-volume stores with production-grade output and outside integrations.

Per-item fee from $0.10

Everything in Studio, plus

PSD import with no file size limit
Every print format, CMYK & 600 DPI
Multi-placement prints & clip masks
Unlimited languages & outbound webhooks
Customer uploads up to 200 MB
50,000 AI-agent calls per cycle
Dedicated onboarding & priority support

Enterprise

Custom

Talk to us

No commitment to talk

For operations that have outgrown the top self-serve tier. Tell us what you are running and we will work out the arrangement.

Everything in Atelier, plus terms built around your volume.

Prices in USD · Billed through Shopify · Switch plans any time

Side by side

Compare plans, feature by feature.

Plans differ on what you can build, not on the per-item fee. Every row here is a padlock a merchant actually meets in the app.

Every plan includes

Unlimited option sets
Volume discounts as you grow
Conditional show / hide rules
Live design preview before add-to-cart
Print-ready production files
Customer image uploads

Options & personalization6

Option sets: Maker: Unlimited; Studio: Unlimited; Atelier: Unlimited
Price add-ons on options: Maker: Not included; Studio: Included; Atelier: Included
Conditional show / hide rules: Maker: Included; Studio: Included; Atelier: Included
Custom swatches (your own HTML & CSS): Maker: Included; Studio: Included; Atelier: Included
Generated option types (map, countdown, Spotify, crossword): Maker: Not included; Studio: Included; Atelier: Included
Live storefront preview: Maker: Included; Studio: Included; Atelier: Included

Design & mockups8

Design templates: Maker: 1 template; Studio: Unlimited; Atelier: Unlimited
Generative layers (QR, calendar, map, star map, moon phase, string art, crossword, word search, word cloud, Spotify): Maker: Not included; Studio: Included; Atelier: Included
Product mockups & mesh warp: Maker: Not included; Studio: Included; Atelier: Included
Multiple mockup previews in the product gallery: Maker: Not included; Studio: Included; Atelier: Included
Surface warp & per-mockup blend modes: Maker: Not included; Studio: Basic, 3 modes; Atelier: Full, 12 modes
Custom font uploads: Maker: Not included; Studio: Included; Atelier: Included
PSD import (templates & mockups): Maker: Not included; Studio: Files up to 300 MB; Atelier: Any file size
Multi-placement prints & clip masks: Maker: Not included; Studio: Not included; Atelier: Included

Uploads & AI4

Upload your own images & artwork: Maker: Included; Studio: Included; Atelier: Included
Customer upload size: Maker: 10 MB per file; Studio: 50 MB per file; Atelier: 200 MB per file
AI image tools (background removal, upscale): Maker: Credits; Studio: Credits; Atelier: Credits
Bring your own AI provider key: Maker: Not included; Studio: Included; Atelier: Included

Production3

Print-ready file export: Maker: PNG, JPG, PDF300 DPI, RGB; Studio: PNG, JPG, PDF300 DPI, RGB; Atelier: All 7 formatsup to 600 DPI, CMYK
Automatic print files on new orders: Maker: Included; Studio: Included; Atelier: Included
String art threading instructions: Maker: Not included; Studio: Not included; Atelier: Included

Integrations5

AI-agent access (MCP): Maker: 500 calls / cycle; Studio: 5,000 calls / cycle; Atelier: 50,000 calls / cycle
Outbound order webhooks: Maker: Not included; Studio: Not included; Atelier: Included
Storefront translations, with glossary: Maker: Not included; Studio: 3 languages; Atelier: Unlimited languages
Multiple stores on one account: Maker: Not included; Studio: Included; Atelier: Included
Theme CSS profiles: Maker: Included; Studio: Included; Atelier: Included

Support3

Email support: Maker: Included; Studio: Included; Atelier: Included
Priority live chat: Maker: Not included; Studio: Included; Atelier: Included
Dedicated onboarding: Maker: Not included; Studio: Not included; Atelier: Included

Customei plan features compared across Maker, Studio, Atelier
Feature	Maker	Studio	Atelier
Options & personalization
Option sets	Unlimited	Unlimited	Unlimited
Price add-ons on options	Not included	Included	Included
Conditional show / hide rules	Included	Included	Included
Custom swatches (your own HTML & CSS)	Included	Included	Included
Generated option types (map, countdown, Spotify, crossword)	Not included	Included	Included
Live storefront preview	Included	Included	Included
Design & mockups
Design templates	1 template	Unlimited	Unlimited
Generative layers (QR, calendar, map, star map, moon phase, string art, crossword, word search, word cloud, Spotify)	Not included	Included	Included
Product mockups & mesh warp	Not included	Included	Included
Multiple mockup previews in the product gallery	Not included	Included	Included
Surface warp & per-mockup blend modes	Not included	Basic, 3 modes	Full, 12 modes
Custom font uploads	Not included	Included	Included
PSD import (templates & mockups)	Not included	Files up to 300 MB	Any file size
Multi-placement prints & clip masks	Not included	Not included	Included
Uploads & AI
Upload your own images & artwork	Included	Included	Included
Customer upload size	10 MB per file	50 MB per file	200 MB per file
AI image tools (background removal, upscale)	Credits	Credits	Credits
Bring your own AI provider key	Not included	Included	Included
Production
Print-ready file export	PNG, JPG, PDF300 DPI, RGB	PNG, JPG, PDF300 DPI, RGB	All 7 formatsup to 600 DPI, CMYK
Automatic print files on new orders	Included	Included	Included
String art threading instructions	Not included	Not included	Included
Integrations
AI-agent access (MCP)	500 calls / cycle	5,000 calls / cycle	50,000 calls / cycle
Outbound order webhooks	Not included	Not included	Included
Storefront translations, with glossary	Not included	3 languages	Unlimited languages
Multiple stores on one account	Not included	Included	Included
Theme CSS profiles	Included	Included	Included
Support
Email support	Included	Included	Included
Priority live chat	Not included	Included	Included
Dedicated onboarding	Not included	Not included	Included

Cost calculator

How much will you actually pay?

Personalized items / month

/ mo

05K10K15K20K+ (type for more)

Or pick a preset

One item = one unique personalized file. Five different personalizations in an order count as five; the same one ×5 counts as one.

Studio

base $49

For stores running a real catalogue of personalized artwork.

Base plan$49

+ Personalization fees

Total / mo

Nothing is charged for the first 14 days.

Maker

base $19

/ mo

Atelier

base $149

/ mo

See how the per-item fee is calculatedsame on every plan

First 100 items· $0.80 each

× $0.80=

Next 900 items (101 – 1,000)· $0.50 each

× $0.50=

Next 9,000 items (1,001 – 10,000)· $0.25 each

× $0.25=

Every item after 10,000· $0.10 each

× $0.10=

Per-item fee subtotal

Personalization fees are capped per billing cycle, so a spike in orders cannot produce a surprise bill · higher volume? talk to us

Pricing questions

Things people ask about the bill.

Something we missed? Write support@customei.com and a person will answer.

How does the usage fee work?

On top of the base subscription you pay a small fee for each personalized item you sell. Quantity does not multiply it: three of the same engraved mug on one order line is one item, while three mugs each personalized differently is three. The fee is tiered by volume: once you pass a threshold inside a billing cycle, every further item is charged at the lower rate, automatically.

Plans are chosen mainly on what you can build (templates, uploads and integrations), not on the per-item fee.

What counts as a personalized item?

Each personalized order line counts once, however many units it carries. A design that prints more than one sheet counts once per sheet, since each sheet is a separate print file.

An item is only counted once its artwork has rendered, so a render that fails costs you nothing. Regular, non-personalized products in the same order are never charged.

Which plan should I start on?

If you sell straightforward variations of a product, such as sizes or engraving text, and one artwork layout covers it, Maker is enough: option sets are unlimited there and you get one design template.

Move to Studio the moment an option needs to change the price, or you need a catalogue of different artwork, product mockups, your own fonts or a second store. Atelier is for production output (every print format, CMYK, 600 DPI) and outside integrations.

Is there a cap on what I can be billed?

Yes, on the usage side. Each subscription carries a capped amount for personalization fees, derived from your plan's own rate ladder and never set below $8,000 per cycle. Shopify refuses any usage charge past that cap, so a sudden spike in orders cannot produce a surprise bill.

The base subscription is separate and always the plan price you signed up on.

What happens when my free trial ends?

Where your plan includes a trial, there are no charges while it runs and its length is on the plan card above. When the trial ends, the base subscription begins automatically on your Shopify invoice.

Cancel any time before the trial ends and you won't be charged.

Can I switch plans later?

Yes. Upgrade or downgrade any time from the billing page in the app. Shopify handles proration automatically on your next bill.

How am I billed?

All charges go through Shopify Billing and show up on your regular Shopify invoice, with no separate payment method needed.

Get started

Pick a plan.
Make it yours.

Install Customei in one click and start personalizing today. Maker and Studio start on a free trial; cancel any time before it ends and nothing is charged.

Coming soonBook a 20-minute demo

Pay only for what actually sells.

Product customization plans

Maker

Studio

Atelier

Enterprise

Compare plans, feature by feature.

How much will you actually pay?

Studio

Things people ask about the bill.

Pick a plan.Make it yours.

Pick a plan.
Make it yours.