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Studio · 09

Come from Customily without rebuilding

A migration crawler reads your existing Customily product payloads and normalises them into Customei option sets and templates. It runs in preview mode first, so you review every conversion before anything touches your live store.

legacy appcrawlerpreviewcustomeiapprove, then commit
01

Why migration is usually the blocker

Merchants rarely stay on a personalization app because they like it. They stay because rebuilding two hundred option sets by hand is a month of work nobody has. So the migration is the product decision, not the feature list — which is why we built the crawler before we built the marketing site.

legacy appcrawlerpreviewcustomeiapprove, then commit
02

What the crawler converts

It reads the payload each Customily product exposes and maps it onto Customei's model: fields become typed fields, choice lists become swatch sets, layer positions become canvas layers, and price rules become fee configuration. Anything it cannot map with confidence is flagged rather than guessed.

Fields → option sets
Text, choice, upload and numeric fields with their limits and defaults.
Choices → swatches
Colour and image choice lists become library-backed swatch sets.
Layout → template
Layer order, position, size and font mapped onto the canvas.
Flagged, not guessed
Anything ambiguous is listed for you to decide instead of silently approximated.
03

Preview mode, then commit

The import runs against a staging copy first. You get a per-product diff: what converted cleanly, what needs a font uploaded, what needs a print area re-drawn. Approve product by product, or approve the whole batch once you have spot-checked a representative handful.

Per-product diff
Side-by-side of the old configuration and the converted one.
Partial commit
Migrate ten bestsellers this week and the long tail later.
Re-runnable
Fix a font or a print area upstream and re-import that product.
submittedRosalindAUTO-APPROVEREVIEW QUEUErules decide which

Specifications

The numbers, so you can check them against what your production partner actually needs.

Migration
Source
Customily product payloads
Mode
Preview first — nothing published without approval
Granularity
Per product, re-runnable
Availability
All plans
Help
Migration review call included on Studio and Atelier

Questions people ask

Can I run both apps at once during the switch?
Yes, and we recommend it. Migrate a handful of products, publish them behind the Customei block, and leave the rest on your existing app until you are happy. Nothing forces a cut-over date.
What about my existing orders?
Historic orders keep their original artwork and data — migration only affects how future orders are configured. We do not touch order records.

Keep reading

Next step

Try it on your
own product.

Install Customei, attach an option set, and see this working on a real listing. Every plan ships with a 14-day trial — no card.